Patient travels 220 miles to get her dream smile

Zoe from Cambridge has made a round trip of over 440 miles from her home town to visit Queensway Dental Clinic in Billingham.

After nearly 4 years of wearing an ill-fitting denture, Zoe thought that there must be another option that didn’t have the metal clasps showing when she smiled and the uncomfortable bulky metal on her tongue & pallet - the features that she disliked so much.

She took to Google to research a ‘clear clasped denture’ and she came across Queensway Dental Clinic. The solution was exactly what she was looking for, an aesthetic and comfortable alternative to the traditional denture.

After a telephone conversation with Queensway’s Treatment Advisor Leanne to find out more about what the treatment involved and how much it would cost, Zoe made her mind up and booked her appointment for 2 weeks later.

In total, Zoe would only need 5 appointments from the start to end of treatment so booked her transport and arranged a 3 night stay in the North East.  

Zoe who runs an antique jewellery business said about her experience, “I’m amazed with what Dr Ian Lane and Technician John Blenkey have been able to achieve in only a few days. The whole experience was incredible from the staff, to the facilities and the technology; I was very well looked after and the standard and quality of the finished denture is better than I could have ever dreamed of. I have a smile that looks like my old real teeth, but better and I hardly know it’s there.... no more metal and bulky feel.”

Zoe’s treatment ran so seamlessly largely due to the fact that patients of Queensway Dental Clinic benefit from an on-site Dental Laboratory. Not only does this mean a quicker-turnaround time, the dentist can work hand-in-hand with the technician and the patient to all have their own input into the design process.

John Blenkey, Prosthetic Lab Manager and pioneer of Queensway’s clear thermoplastic partial denture framework, said of the benefit of this working relationship between the dentist and on-site technician, “It means that we can offer a unique service that puts the patient at the centre of our work. By involving the patient every step of the way it ensures that they are 100% happy with the finished result.”

In Zoe’s case at her final fit appointment she had a change that she wanted to make and it meant it was no problem, it could be made straight away and she left the clinic on the same day wearing her new denture.

Before leaving Zoe said; “It has been incredible and a pleasure to meet such wonderful people. What a lovely place Queensway is - the professionalism has been second to none. I am going home feeling 10 years younger with my new smile and I hope to be visiting again soon.” 

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